Last updated: 17 October 2026

Who we are

This website is run by CSCSECURITY LIMITED, trading as CSC Security, part of SecCorps Group. CSCSECURITY LIMITED is registered in England and Wales, Company No. 14544446. Our registered office is 167-169 Great Portland Street, 5th Floor, London W1W 5PF.

We are the controller of the personal information you give us when you make an enquiry. We are registered with the Information Commissioner's Office (ICO) under registration number ZC018389.

If you have any questions about this policy or your information, email office@cscsecurity.uk or write to us at the address above.

What information we collect

When you call us, message us on WhatsApp, email us or use the enquiry form, we may collect:

your name, company and job role;
your phone number and email address;
details of the property, such as its address, access arrangements and condition;
anything else you choose to tell us about your enquiry.

Please do not send us more personal information about other people (for example, occupiers of a property) than we need to deal with your enquiry.

Our enquiry form sends your message by email to office@cscsecurity.uk.

How we use it and our lawful basis

To respond to your enquiry and give you a quote. Lawful basis: taking steps at your request before entering into a contract, or our legitimate interests in responding to business enquiries.
To provide our services if you instruct us. Lawful basis: performance of a contract.
To keep business and financial records and meet our legal obligations. Lawful basis: legal obligation.

We do not sell your information, and we do not use it for marketing unless you have asked us to.

Who we share it with

We only share your information where we need to, for example with:

staff and subcontractors who carry out work on a property you have instructed us on;
other companies in SecCorps Group, where needed to deliver our services;
service providers who support our business, such as our email, phone, website hosting and IT providers, and our professional advisers;
regulators, the police or other authorities where the law requires it.

Some of our service providers may store information outside the UK. Where they do, we make sure appropriate safeguards are in place as required by UK data protection law.

How long we keep it

We keep enquiry information for as long as we need it to deal with your enquiry and any work that follows. Where we have to keep records for legal, tax or accounting reasons, we keep them for the period the law requires. After that, we delete or anonymise them.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018), you have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct information that is wrong or incomplete;
ask us to delete your information;
ask us to restrict how we use it, or object to our use of it;
ask us to transfer it to you or another organisation, where this applies.

To use any of these rights, email office@cscsecurity.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Cookies

Cookies are small files that a website can store on your device. This website does not set any cookies of its own and does not use analytics, advertising or tracking tools.

Our website host or security provider may set a strictly necessary cookie to protect the site from abuse and keep it working. These cookies do not need your consent and are not used to track you.

If you click a link to WhatsApp or another website, that website's own privacy and cookie policy will apply.

If we start using analytics or other non-essential cookies in future, we will update this policy and ask for your consent before setting them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

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